Founded in 1988, Commence® Corporation is a leading provider of Customer Relationship Management (CRM) and Business Process Automation software. The company provides a diverse suite of customer management software solutions that integrate people, processes and technology for improved agility and business performance. Companies that have implemented Commence’s customer management software have realized significant improvements in sales execution and customer service.
Commence has been the recipient of numerous CRM industry awards throughout its rich history and was the original developer of IBM Current, a desktop contact management program and IBM SuperSELL, a sales force automation solution. Commence software has also been sold under private label by companies such as Compaq Computer, Lucent Technology and other third party organizations. Today, Commence CRM is distributed around the world and is used by several thousand companies to manage their business and their customer relationships.
What differentiates Commence is the company’s dedication to technology leadership and its ability to provide world-class business solutions that deliver exceptional value to its customers. Coupled with its award-winning CRM software is a set of “Best Practices” that have been developed to assist companies improve how they market, sell and provide service to their customers.
Commence CRM is a robust highly flexible customer management solution for the middle market. Commence offers customers the “Freedom of Choice” to deploy the CRM solution on premise or hosted ondemand via the cloud. What differentiates Commence CRM from other CRM solutions starts with an intuitive, friendly user interface that makes the product extremely easy to navigate and easy to use.
The product’s modular design enables Commence customers to select only the CRM functionality they require for their business and offers a comprehensive suite of business software that includes, contact management, lead management, sales management, help desk, document management, project management and analytical reporting. Commence CRM also integrates with Microsoft Outlook for e-mail, calendar and task as well as integration with QuickBooks by Intuit and mobile devices such as the iphone, Blackberry, Android and Windows Mobile. The CRM software is also available on the Apple Mac.
Commence offers a comprehensive sales force automation solution that enables small to mid-size businesses to manage the selling process from introduction to closure. Beginning with lead generation and lead management, Commence web CRM will help your sales team and its management take control of the sales process. Commence web CRM for sales force automation includes:
Businesses that have implemented Commences web CRM software have reported an increase in sales revenue of 14 to 21% in the first 9 month of utilization.