Software Maintenance Policy

The company offers an annual software maintenance contract that entitles the end user to receive product updates, enhancements and service packs for a period of 12 months from the initial purchase date of the software. The annual software maintenance contract only applies to the most current version of the product available for sale and must be renewed annually.

Technical Support Policy

The company offers a technical support contract that provides telephone assistance during normal working hours 9 AM to 6 PM EST. Technical support contracts are offered for the most current version of the product and one prior version.