Customers Praise Commence ® Application Suite Best Value in CRM Sector

Oakhurst, NJ (January 6, 2003) -  Commence Corporation, a leading provider of software solutions for small to mid-size businesses, is continuing to win praise from customers who have implemented the company's "out-of-the-box" customer relationship management solution. The product, the Commence Application Suite, consists of a suite of integrated applications that automate sales, marketing and customer support business processes.

"Traditional CRM solutions have proven to be more costly to implement and harder to utilize than customers anticipated," stated Larry Caretsky, President of Commence Corporation. "That's because many of the solutions are over engineered and do not live up to the rapid deployment and ease of use represented by the vendor. Companies interested in deploying CRM within their organization need to feel confident that the solution they select will be embraced and adopted by the end user community before moving forward. Only then will they realize a successful implementation and show a return on investment for their business."

"Commence Corporation has been serving the small to mid-size market for more than a decade. We understand the requirements of these businesses and have delivered on our value proposition of creating business solutions that are easy to deploy and ease to use. This is what sets us apart from the competition," he concluded.

Customers seem to agree with Caretsky's assessment. One of Commence's newest customers is BDP International, a company that provides global logistics and transportation solutions. "We researched several products and were impressed with how quickly we could bring Commence "on-line," stated Michael Mehlmann, Director of Corporate Sales. "It was very intuitive while offering comprehensive functionality. Commence is also very customizable, so we were confident we could tailor it to address our future business requirements."

Peter Basset, General Manager of Community Connect, a company that maintains on-line communities for ethnic audiences shares a similar experience. "We needed a solution for our sales team and were unwilling to invest the time and energy required for most of the solutions we looked at. We liked Commence's rapid deployment and ease of use and we were confident it had the functionality necessary to meet our requirements. We were up and running in a few days, and the product provided an immediate impact on how we capture, share and report sales data."

Other recent deployments of Commence business solutions include the United Nations, Sprint Corporation and the Maryland General Assembly.

Commence Corporation is a leading provider of customer relationship management and e-business solutions. Commence supports thousands of users through a worldwide distribution network, with outlets in North and South America, Europe and Asia/Pacific. For more information, contact Commence Corporation at 732-660-1010 or visit the company's web site at www.commence.com.

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