The number one challenge facing most small to mid-size businesses is data consolidation. Information is streaming into your business every day via the telephone, fax, e-mail or the web. What happens to that information is the problem. It traditionally falls through the cracks, which significantly impacts your ability to improve sales execution and customer service. Many businesses have tried to address this problem using a contact manager or and Excel spreadsheet and have become frustrated with the results. The right CRM software can play a major role in helping you to improve how you market, sell and provide service to your customers.

Commence provides customer management software that is specifically designed to address the challenge of data consolidation. With Commence web CRM, all data captured is stored in a single unified CRM database, where it is immediately available to the people and departments that require it to efficient do their jobs. Commence is an on-line CRM solution that provides the user with the ability to manage information by account or company or by person or contact, taking contact management to a whole new level. This makes the transition for companies using a contact manager quick and efficient. One of the most unique features of Commence web CRM, is the ability to view a complete 360 degree profile of all company and contact information on a single screen. There is no scrolling up and down or flipping back and forth from screen to screen as there is in other CRM solutions.

1. Commences web based CRM application is compatible with the Mac environment as well as PC.

2. Commences Desktop/On premise CRM application does not support the Mac.