The heart and soul of any CRM application is the ability to manage the sales process from introduction to closure. Commence web CRM software incorporates a robust sales automation application that provides sales people with the ability to quickly enter new sales opportunities and manage each step of the sales cycle. The web CRM software also includes the use of a structured sales methodology and a reporting engine that keeps management abreast of every opportunity in the corporate pipeline. A quoting module and both spreadsheet based and analytical or graphical reporting is also included with this web based CRM software.