End of Life Policy

Products reach the end of their life cycle for several reasons. Sometimes it’s due to market demands and technology innovation, and sometimes they simply mature over time and are replaced by functionally richer solutions. Commence Corporation realizes that the end of a products life or a specific product version may prompt companies to review the impact on their business. With this in mind, Commence utilizes several vehicles of communication, such as e-mail, newsletters, web site and direct correspondence to communicate important milestones to customers regarding end of life or end of support notification and options for upgradability.

Versions of the software that are identified as discontinued or unsupported, have reached the end of their life cycle and are no longer sold or supported. This means that no additional development including product enhancements, maintenance patches or bug fixes will be made to these versions.

This end of life policy statement is made to clarify our commitment to continuing to provide enhanced quality products and efficient service for our customers.