CRM Solution Enables Title and Escrow Company to Achieve Greater Productivity and Effectively Communicate with Customers, Loan Officers and Real Estate Agents
-Solution Supports “Customer for Life” Business Model-
For many people, buying a home is one of the more stressful life events. From packing up belongings and getting financing, to working with real estate agents, property inspectors and title officers; the process can be daunting. For real estate professionals, keeping everything running smoothly means managing every aspect of contract to closing.
To improve the customer experience and provide the highest quality escrow and title services, Bellevue, Washington-based The Talon Group supports their business processes with Commence Desktop Customer Relationship Management (CRM) software. By choosing Commence’s CRM system, the company has gained a centralized solution for managing data. As a result, The Talon Group is better able to standardize processes, efficiently communicate with customers, improve productivity and support their mission to “build customers for life.” Continue reading “CRM Solution Enables Title and Escrow Company to Achieve Greater Productivity and Effectively Communicate with Customers, Loan Officers and Real Estate Agents”