Commence Announces New Product Release with Year End Celebration
Tinton Falls, N.J. December 30, 2010 — Commence Corporation a leading provider of Customer Relationship Management software for the mid-market is doing a bit of celebrating to end the 2010 fiscal year. The company has recorded a record number of new customers and just completed the release of a new version of their cloud based CRM product that incorporates a Project Management application and a Customer Service portal.
“The new applications add significant value for our customers” said Larry Caretsky, President of Commence Corporation “ and continue to differentiate Commence in a very crowded market. The Project Management solution is designed to enable project managers to properly assign resources, manage project delivery dates, stay within budget and address issues before they become a significant concern and impact deliverables. The integration of this information with all other CRM data provides authorized personnel with complete access to full account, contact and project information.”
“The Customer Service Portal is all about enabling our customers to provide customer self service to their customers by allowing customers to update their profile, check the status of a service ticket or access the company’s knowledgebase for information anytime and anywhere. This capability significantly enhances the quality of service Commence customers can offer to their customers and should give them a leg up on their competition”.
The company concluded the year with a company luncheon that included several international dishes followed by a highly competitive miniature golf tournament inside the company’s corporate headquarters in New Jersey. “We don’t have the luxury of going outside this time of the year” says Caretsky, “so we had the course set up inside our offices. We also offered prize money for first, second and third place which made the tournament highly competitive.”
Founded in 1988, Commence develops and delivers a diverse suite of award-winning CRM solutions that integrate people, processes and technology. Delivered via the popular software as a service (SaaS) model or implemented as on premise software, Commence CRM solutions are used by thousands of businesses to streamline sales and customer service front-end business processes. As a result, Commence clients increase workforce productivity, generate positive customer interactions and reduce operating cost. More information about Commence can be accessed at www.commence.com or by calling Commence sales at 1-877-COMMENCE.