CRM Cloud Computing a Smart Choice for Small to Mid-Size Businesses

Nick dismantles the workroom computers.
Hiring an on-site computer technician can be costly

The current economic uncertainty has forced many small to mid-size businesses to seek ways to reduce their operational cost. Many have downsized their operations and have had to reduce their staff.  One of the areas hardest hit is the IT department. Companies that once had technology people on staff no longer do and the local computer guy that could help out in a pinch is no longer in business.  These companies now find themselves working with dated computer hardware and software and nowhere to turn if problems occur.

Cloud computing seems to be just what the doctor ordered if you can come to grips with the fact that someone else will be managing and maintaining your data outside your facility.  CRM software programs that run in the cloud are web based, which means they operate over the Internet.  There are no specific hardware requirements and no software to install.  This alleviates the need to hire costly technicians or outside consultants.  The cloud has many other benefits as well. Typically, software updates are included in the monthly or annual service fee which ensures that you are always working with the latest supportable version of the vendor’s software.  The data center and hardware used by top tier hosting providers is also best in class and traditionally offers back-up and data recovery services that are far superior to anything the customer may have had on-site.  In addition, the systems are managed 24/7 by well-trained engineers.

One of the companies that is helping companies transition to the world of cloud computing and cloud based software is Commence Corporation, a provider of Customer Relationship Management (CRM) software .  Commence, best known for their client server based desktop software, now offers CRM for the cloud and is helping both existing and new customers take advantage of the new cloud computing environment. To learn more about Commence CRM for the cloud, visit commence.com

Image by Manchester Library, on Flickr available under a Creative Commons license

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