Month: October 2012
Does your monthly Sales Forecast keep coming up short? Here is an easy way to fix it.
Read MoreThis is a Customer Management article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle Q. How would you suggest I respond when a customer gets abusive and uses profanity with me? A. That’s a difficult call. I have had only a couple of these experiences in my career. Let me do a little…
Read MoreSalesforce.com has done an excellent job in establishing themselves as a leading provider of CRM software. They have done it with a massive marketing and advertising campaign and a pretty good product, but this solution is not for everyone and small to mid-size enterprises continue to find it to be cumbersome and simply too expensive. The good news is that…
Read MoreBuilding quality customer relationships is critical to maximizing the lifetime value of your customers and with the right customer management software this doesn’t have to be a chore.
Read MoreThis is a best practice for sales people by guest poster Erica Bell. Now, you’re probably thinking you’ve heard this many times before – how being persistent while on a call or making a pitch can improve your results. However, this article isn’t just about being persistent; it isn’t enough to just keep trying. Continuing your sales efforts at the right time and…
Read MoreA best practice for sales people by guest poster Dave Kahle, author and leading sales educator. By Dave Kahle The best salespeople are systematic in their approach to their job, while ordinary salespeople are haphazard. That’s one of the reasons why they are the best. We know that sophisticated routine work is best accomplished by implementing effective systems. McDonald’s, for example, didn’t get to…
Read MoreThree strategies for reducing the risk in sales.
Read MoreCloud Hosted CRM Selecting a cloud based CRM solution can be challenging. There are literally hundreds of options ranging from free open source programs to complex enterprise offerings. While features and functions traditionally differentiate one product form another one of the most overlooked criteria when selecting these systems is the hosting component. What’s even more perplexing is that fact that…
Read MoreSales are the driving force of any business. With competition getting tougher and tougher it is imperative that you develop, train and coach your sales team to be the best they can be. Experienced sales managers can train sales representatives to be better qualifiers and closers, but salespeople need more than basic sales training to be successful. They need the…
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