Customers Realize Maximum Value with CRM Video Training
Commence On-Demand, the popular online CRM software for small to mid-size businesses, is helping customers realize a rapid return on their investment through the use of video training. “We know our customers are busy and may not have the time to schedule formal training sessions” says Flo Viau, a senior member of Commence Corporation’s professional services team, “so we are making it easier for them by continuing to add video training sessions to our current library. This allows customers to view these video presentations from the comfort of their office desktop PC or from home.”
The most current training video helps customers take advantage of one of Commence CRM’s powerful search capabilities which enables you to create specific views of information. For example, create a mailing list of all customers in the state of California, or all customers who have attended a specific trade show. This search capability is one of the features that differentiate Commence CRM from competitive solutions. The training videos are freely accessible 24 hours a day, 7 days a week from the Commence website.