Automated Follow Up

Using CRM Software for Acquiring New Customers

By CommenceCRM / July 29, 2013

Can customer management software programs have an impact in acquiring new customers? You betcha! Today’s top rated CRM software solutions now make it possible to create customized drip marketing campaigns to introduce your business to new prospects and to nurture ones that are not yet ready to make a decision. How does this work? Well first, you may be wondering…

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Is Your Business Implementing Workflow or Workarounds?

By CommenceCRM / June 20, 2012

Small to mid-size businesses often struggle to automate their internal business processes and tend to use workarounds rather than automate workflow. Workflow can be viewed as a series of steps that are required to complete a task from initiation to completion. These tasks can be found throughout an organization from administration and sales down to the shipping department, and can…

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Nurturing Prospect Opportunities

By CommenceCRM / January 6, 2012

Below is the latest customer relationship management article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle You have made a call or two on a prospect, qualified them, and rate them as high potential.  The problem is they don’t have an opportunity at the moment. Lots of potential, but it’s…

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Sales Best Practice #21 – Uses an effective system for making appointments

By CommenceCRM / October 13, 2011

The best sales people have thought deeply about the best way to acquire appointments, and have put together a system made up of processes, practices and tools.

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Customer Ranking Now Part of Commence CRM

By CommenceCRM / June 29, 2011

Do you know who your most profitable customers are? Which ones require a high level of service or which ones have potential for up-selling or cross selling?  You would if you had Commence CRM.  Commence Corporation a leading provider of cloud based CRM software has released an enhanced version of their popular online CRM software that is taking customer relationship…

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