Build Customer Relationships
Q. My boss recently decided that we must call prospects once every hour, every day, until we get a yes or no, regardless of what they say, or if it’s voicemail. What’s your opinion of this? A. I really think there are two questions here. The first has to do with this practice – Is it a good idea to…
Read MoreDave Kahle discusses differentiating yourself from the competition, a best practice for sales people.
Read MoreDave Kahle explains how the best salespeople understand that we sell different levels of products and services, and regularly talk with customers about their needs that go beyond just product and price.
Read MoreThis is a Sales Question and Answer article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. Article By Dave Kahle Q. If you dropped the ball with a customer, how can you redeem their trust again? A. By “dropped the ball”, you can be referring to two different situations. First, it was…
Read MoreThis is a Sales Question and Answer article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. Article By Dave Kahle Q. Are sales people made or born? A. I field this question, in one form or other, in almost every seminar I do. Just heard it again yesterday in relationship to the competency of building relationships. …
Read MoreThis is a Customer Management article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle Article By Dave Kahle “He has the gift of gab. He’ll make a good sales person.” It’s been a while since I last heard that expression. The idea is, of course, that sales people are good talkers. If you are…
Read MoreThis is a Sales Question and Answer article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle Q. In regards to personality conflicts with an account, at what point do you walk away and let someone else in your organization try? A. Great question. Let me answer in two ways.…
Read MoreHow do you know if a CRM system is aligned with your organization’s needs and future goals? Download the CRM checklist to help make this decision.
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