Cloud based CRM for Small Business
Now that the enterprise CRM market has become saturated, CRM solution provider Salesforce.com has set their sights on the small to mid-size market. But they are running into some stiff competition in this sector. Salesforce.com has done an excellent job at building their brand and creating name recognition. How have they done this? With a lot of money and some…
Read More Salesforce.com has done an excellent job in establishing themselves as a leading provider of CRM software. They have done it with a massive marketing and advertising campaign and a pretty good product, but this solution is not for everyone and small to mid-size enterprises continue to find it to be cumbersome and simply too expensive. The good news is that…
Read More Image by Peter Renshaw on Flickr under Creative Commons license. The market for Customer Relationship Management software (CRM) is highly competitive. While Salesforce.com, a pioneer in the evolution of cloud computing, was once the only game in town, 2012 is presenting some challenges to the current market leader as more and more competitors enter the race. One of the top…
Read More Small to mid-size enterprises have been using some form of CRM software for almost two decades. Once labeled contact management software, customer interaction software and collaborative groupware, the business objective behind these software programs was primarily the same; to capture, track and manage customer information. In addition to similar functional capabilities these software programs also shared a similar deployment environment. …
Read More The world is full of sales people who focus on their product instead of
the customer. Don’t do that.
Although there are a few potential pitfalls when it comes to cloud computing, businesses should still embrace this technology and stay ahead of the curve.
Read More The hype about cloud computing is all around us from television commercials, to businesses to college campuses and for good reason. Cloud computing has shown to provide exceptional value to businesses both large and small enabling them to scale their business and computer resources quickly with minimal upfront investment. In the Customer Relationship Management software (CRM) sector, CRM software providers…
Read More