CRM Onboarding
Most people would think that signing up new customers would be the biggest challenge for CRM solution providers. With several hundred vendors in the space the CRM sector is one of the most competitive environments in the computer software industry. We caught up with Commence Corporation’s CEO Larry Caretsky to get his thoughts about this. While he agreed that the…
Read MoreCRM software is all about automating the internal businesses processes that impact how you market, sell and provide service to your customers. It can be a wonderful tool, but taking full advantage of what a CRM solution can provide is no easy task. Sometimes the internal business processes are not in place or not even established, so there is nothing to automate or they are…
Read MoreBy Larry Caretsky It’s been well over a decade since the term Customer Relationship Management software started to appear in industry journals. Positioned as the software that would significantly impact the performance of your business, companies raced to learn more with many jumping on board without really knowing what the software would actually do for their business or what level…
Read MoreThere are a myriad of CRM products to choose from, but there are not a lot of companies that can deliver the services required to ensure your success.
Read MoreCommence CRM’s Customer Engagement Program provides full service CRM management for small businesses that require assistance before, during, and after the sale.
Read MoreA mentoring program designed to ensure the successful implementation and use of the Commence CRM solution.
Read MoreIn order to realize substantial value from a CRM solution you need a commitment to outline your business objectives and a vendor that will help you get there.
Read MoreJoe Stangarone, of mrc’s Cup of Joe Blog, gives some great advice about how to avoid being in a “blame” meeting for a failed IT project or failed software purchase: Have you ever been in a “blame” meeting? It’s one of those meetings called when numbers are down or after a project or purchase failed miserably. As you might guess,…
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