CRM value
Everyone is familiar with Salesforce. It’s the 800-pound Gorilla in the Customer Relationship Management sector and for good reasons. The product offers comprehensive functionality, is scalable to several thousand users, supports multiple languages and multi currencies, is customizable, and offers an array of third-party system integrations. If you do need all the above be prepared to pay a lot…
Read MoreMost people would think that signing up new customers would be the biggest challenge for CRM solution providers. With several hundred vendors in the space the CRM sector is one of the most competitive environments in the computer software industry. We caught up with Commence Corporation’s CEO Larry Caretsky to get his thoughts about this. While he agreed that the…
Read MoreAre you struggling to differentiate one CRM solution from the myriad of others? Of course you are and here is why. For the most part the majority of CRM systems targeted at small to mid-size businesses are all the same, differentiated primarily by price. These systems are generically designed to capture, track, manage and share information. But let’s face it,…
Read MoreBy Larry Caretsky It’s been well over a decade since the term Customer Relationship Management software started to appear in industry journals. Positioned as the software that would significantly impact the performance of your business, companies raced to learn more with many jumping on board without really knowing what the software would actually do for their business or what level…
Read MoreAt Commence CRM we provide the value added services necessary to deliver measurable results.
Read MoreThe CRM sector is chock full of free and low cost solutions. Other than acting as an automated Rolodex these provide little value to your business.
Read MoreSound familiar? It should. This is the advertising campaign Salesforce.com used to repeatedly attack high-priced CRM solutions like Siebel Systems several years ago. Today strangely enough, Salesforce.com has replaced Siebel as the high-priced program. Now they are under attack from several high quality CRM solutions that are feature rich yet much more affordable than salesforce.com. One of these solutions is…
Read MoreThe CRM software sector has gone wild with vendors, obviously struggling to sign up new customers, pulling out all the stops. It started with cookie-cutter emails saying “See us in the 2014 CRM review!” which everyone knows you have to pay to be in, but at least it was professional. What has happened recently is not. Clearly the companies creating…
Read MoreCommence Corporation is conducting a series of free educational CRM webinars throughout the month of March.
Read MoreInternet marketing experts estimate that at any given time only a fraction of the market is interested in the product or service you are selling. The problem is if you don’t know who they are or when they plan on buying, how can you earn their business? Here are some things you can and need to do. 1. Implement a…
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