Mid-market CRM Software

CRM Software Now an Unavoidable Investment

By CommenceCRM / July 26, 2013

In today’s fast paced on demand environment if you are not able to address customer inquiries quickly and efficiently you’re out of business. Organizations big and small need to efficiently manage customer relationships and they can no longer do it with a spiral notebook or an Excel spreadsheet. You need to be agile, social and prepared to engage your customers.…

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Is Management to Blame for CRM Failures?

By CommenceCRM / April 4, 2012

Get Motivated By Value Not Price The CRM software sector is in a bit of disarray. There was a time not so long ago when companies would select CRM software products based on the value and return on investment they felt they would realize from the solution they chose. Smart businesses were well prepared and engaged CRM solution providers with…

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Every CRM System Has a Sweet Spot

By CommenceCRM / March 20, 2012

If you are considering implementing CRM software for your business perhaps the following recommendations will help. First, it is important to realize that despite the fact that CRM solution providers try to be all things to all people, every CRM system is targeted at a specific market sector. Programs like Zoho for example start out as free so it’s quite…

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A Quick Analysis of Level One, Level Two and Level Three CRM Software Providers

By CommenceCRM / November 11, 2011

While some CRM solution providers try to be all things to all people most of the popular CRM programs are designed and targeted at a specific market segment. I have labeled these by Tier. See below: Tier 1 – Enterprise Level CRM Providers While targeted primarily at the Fortune 1000 companies, CRM software providers in this category traditionally have a…

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Best CRM Software for Small to Mid-Size Businesses

By CommenceCRM / October 5, 2011

Small to mid-size businesses are turning to CRM software to help them capture and distribute leads, manage the sales process, and take advantage of cost effective bulk e-mail marketing to promote their products and services.

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Top 3 Mid-market CRM Contenders

By CommenceCRM / April 23, 2011

Commence CRM – Salesforce.com – Sugar CRM The CRM software sector is one of the most competitive segments of the computer software industry.  Despite this, each year more and more vendors enter the race positioning their CRM products as easier to use and lower cost than the established CRM vendors.  The CRM gold rush has created an environment chock full…

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