Salesforce.com Alternative
It’s renewal time and you have learned that your staff is not in love with Salesforce.com and barely use it. Now what?
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Despite what industry reports say, it is virtually impossible for one company to be all things to all people and Salesforce.com is no exception .
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If you are considering either of these solutions for your business, the information below may help with your decision.
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Don’t limit your CRM search to just what the pay-to-play industry journals recommend. Find the one that addresses the business challenges you need to fix.
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By Larry Caretsky CEO, Commence Corporation The Customer Relationship Management software industry (CRM) is highly competitive. There are literally hundreds of offerings for all size businesses and at all price points. Despite this the majority of these solutions are failing to meet customer requirements and there is one simple reason why – customization. CRM solution providers can be divided into…
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Solution providers in the CRM software space seem to fall into two categories. Basic low cost programs are easy to use but provide limited functionality; and feature rich solutions that are far too complex for most businesses. The two extremes have caused a high degree of frustration among companies that have implemented CRM software programs. Some are now looking to…
Read More Salesforce.com has done an excellent job in establishing themselves as a leading provider of CRM software. They have done it with a massive marketing and advertising campaign and a pretty good product, but this solution is not for everyone and small to mid-size enterprises continue to find it to be cumbersome and simply too expensive. The good news is that…
Read More Sales are the driving force of any business. With competition getting tougher and tougher it is imperative that you develop, train and coach your sales team to be the best they can be. Experienced sales managers can train sales representatives to be better qualifiers and closers, but salespeople need more than basic sales training to be successful. They need the…
Read More Small to mid-size enterprises that are looking to implement a CRM system to improve how they market, sell and provide service to their customers have become comfortable with on-line CRM software programs that operate in the cloud, but this was not always the case. Early Challenges of Online CRM Software Just a few years ago users of traditional contact management…
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