Social CRM Software

Reference Selling is the Key to Higher Close Ratios

By CommenceCRM / March 26, 2012

CRM Software Can Help Every sales representative dreams about that phone call when they hear a prospect say “I was referred to you by one of your customers.”  Want to know why? Statistics indicate that close ratios for new sales increase from 1% for cold calls to as high as 90% for those calls where a personal introduction has been…

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Contact Management and CRM – Time to join forces

By CommenceCRM / March 12, 2012

Contact management is an increasingly difficult task. Through the development of technology such as smart phones and tablets, contact details are now increasingly elaborate and across many platforms, like social media, email addresses, residential addresses, cell phone numbers, Skype details, twitter accounts etc. Therefore managing your contacts can be a time consuming task. Within these varying types of contact details…

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