CRM Implementation
We combine our top rated software with an experienced staff – this is our success formula and why we are different from other CRM solution providers.
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(Here is what they can do about it) By Larry Caretsky CRM software has a bad rap in the small business community and for good reason. The failure rate for the successful implementation and use of CRM software in this sector is higher than 70%. There are literally thousands of small businesses all telling the same story; we tried it…
Read MoreSo you go out and sign up for a CRM system. Three months later virtually nothing has improved. Did you get scammed by the CRM vendor? Probably not.
Read More Joe Stangarone, of mrc’s Cup of Joe Blog, gives some great advice about how to avoid being in a “blame” meeting for a failed IT project or failed software purchase: Have you ever been in a “blame” meeting? It’s one of those meetings called when numbers are down or after a project or purchase failed miserably. As you might guess,…
Read More Select a CRM Vendor Committed to Your Success As an executive of a company servicing the Customer Relationship Management software sector, CRM has become a bit of an oxymoron for me. I believe that building long term business relationships with your customers requires a commitment to providing quality products and great customer service. This traditionally involves reaching out to your…
Read More What makes one CRM software provider better then another? In today’s competitive environment it’s typically not a specific feature or function. Unfortunately too many companies focus all their attention specifically on a CRM product’s features and price and often end up making the wrong decision. Companies that have chosen Commence CRM as their solution for managing their customer relationships have…
Read More CRM software is essential, but how can you be sure? Often businesses are bombarded by products, solutions and campaigns highlighting different business needs. Therefore deciphering what is relevant can often be a difficult task for organizations. CRM software is one business solution that cannot be ignored. In the case of customer relationship management knowledge is power. The argument ‘what you…
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