CRM Selection Process
The CRM software sector is an explosive market. The introduction of cloud based CRM solutions that no longer require the implementation of computer hardware or software, coupled with a large number of low cost offerings for small to mid-size businesses, have fed the global growth of this industry. Growth predictions for this sector indicate that businesses are going to continue…
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Small to mid-size enterprises that are looking to implement a CRM system to improve how they market, sell and provide service to their customers have become comfortable with on-line CRM software programs that operate in the cloud, but this was not always the case. Early Challenges of Online CRM Software Just a few years ago users of traditional contact management…
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