CRM System

Achieving a holistic 360 degree view of your customer

By CommenceCRM / April 12, 2013

Here is a recap of 2 recent articles discussing how businesses are using CRM analytics to get a more detailed view of their customers. Get the Full Picture Four best practices for achieving a holistic customer view. One of the main reasons businesses implement a CRM system is to gain a complete, 360-degree view of their customers. However, large enterprises in…

Read More

Sales Best Practice #25 – Maintains good records about customers

By CommenceCRM / December 12, 2012

A best practice for sales people by guest poster Dave Kahle, author and leading sales educator. Maintains good records about customers by using an ‘account profile’ and ‘personal profiles’ for every account. It is the Information Age.  That means wise and effective sales people collect, store and use good information about their customers and prospects. That information provides the salesperson…

Read More

Does Your Monthly Sales Forecast Keep Coming Up Short?

By CommenceCRM / October 26, 2012

Does your monthly Sales Forecast keep coming up short? Here is an easy way to fix it.

Read More

Arm your Sales Team – It’s a War Out There

By CommenceCRM / October 5, 2012

Sales are the driving force of any business. With competition getting tougher and tougher it is imperative that you develop, train and coach your sales team to be the best they can be.  Experienced sales managers can train sales representatives to be better qualifiers and closers, but salespeople need more than basic sales training to be successful.  They need the…

Read More

Every CRM System Has a Sweet Spot

By CommenceCRM / March 20, 2012

If you are considering implementing CRM software for your business perhaps the following recommendations will help. First, it is important to realize that despite the fact that CRM solution providers try to be all things to all people, every CRM system is targeted at a specific market sector. Programs like Zoho for example start out as free so it’s quite…

Read More

Setting Expectations for Online CRM

By CommenceCRM / February 29, 2012

Web CRM review — What to look for in the top rated CRM software for small to midsize companies selecting an online CRM system. Compares cost and CRM features to differentiate between enterprise level and mid-market CRM competitors.

Read More

Stop Selling By the Seat of Your Pants

By CommenceCRM / February 21, 2012

Ever wonder why some sales people are extremely effective while others fail?  There are a bunch of reasons, but those that are not effective need to assume responsibility for their failure.  Selling is part game and part science and you need to understand that prospects are masters at attaining information from you, misleading you about their requirements and how the…

Read More

Sales Management Benefit the Most from CRM Software

By CommenceCRM / January 27, 2012

Experienced well trained sales managers understand the importance and value of CRM software and how chaotic their world would be without it.  Anyone who has managed a mid-size to large sales organization knows it is no easy task.  Sales people often come from all walks of life, from college grads to mature people who may have completely changed their careers. …

Read More

Archives