Do You Have Security Concerns? Cloud CRM is Exactly What You Need

Posted by CRM Resources on June 4, 2012 under Cloud CRM | Read the First Comment

Cloud CRM refers to technology existing through the internet as opposed to information technology that you find on your hard drive, requiring the use of a desktop application. The cloud variety has exploded in popularity primarily because of the security that it offers. You are granted peace-of-mind, knowing that your data is secure and protected.

How Cloud CRM Works

Cloud CRM allows users to access their valuable information from anywhere there is an internet connection. It is often even updated in real time so international corporations can keep up with multiple partners in different parts of the world using it.

A large server is used to store the cloud network. Some CRM solutions provide an option to streamline interaction with customers, such as phone calls, marketing and emails by placing the on an online server. By doing this, service representatives, mangers, etc. can pull up important details in an instant, and know that they are current and correct.

If you are like many others, you may be concerned with security, but Cloud CRM is incredibly secure. Here at Commence, we have a strong business relationship with Rackspace, which is a top-rated hosting provider, to ensure that your data is secure.

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  • CRM Cloud Software Guy said,

    It’s worth checking the security of people you trust with your information of course, but at the same time you have to raise the question, can you make it more secure yourself?

    Potentially, that could require taking on more people to deal with servers and security, which will drive the costs up a lot.

    Of course that’s not to say that managing those things yourself isn’t viable, but until you’re a fair sized company it’s likely to be more expensive than using a third party cloud service.

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