Have you been looking for CRM software for small business owners, but can’t seem to find one to fulfill your needs? You want a product with thoughtful features that you will actually use. Buying a CRM product designed for a large corporation will end up wasting your time and money. However, you don’t want one created for a small business that is lacking in features, either.
We Have CRM Software for Small Business Owners
Commence offers CRM software for small business owners because we feel that they are the people who need it the most. If you have a business, you probably handle most, if not all of your paperwork. You need software that gives you everything that you need to be successful, right at your fingertips.
We have included features that empower you to manage your leads, contacts and projects, while also integrating your QuickBooks and email.
Our goal has never been to become the top-selling software for all businesses; our goal focuses on making the job of a small business owner easier, so they can be more effective with their time, helping them to achieve success.
Small businesses traditionally have limited resources and expertise in the areas of marketing and sales execution. While many online CRM solutions provide some help with regard to managing customers and the sales pipeline, the majority offer only basic functionality and for good reason. Due to their low cost, many online CRM solution providers are simply unable to provide any additional services. These programs are self-service. You sign up over the internet, download the software, and away you go.
More and more small businesses have become disillusioned with the fact that they have not been able to move forward and improve how they market, sell and provide service to their customers. What these small businesses have discovered is that they need to take the next step and find a CRM software program that offers a bit more flexibility, can be customized, and a company that enables them to engage the CRM software provider so that they can maximize the value from the software. While attaining this level of functionality and customer service can be expensive, one company that has emerged as a leader in providing a flexible online CRM solution and valued added services is Commence Corporation.
Commence has been providing customer management software to small and mid-size businesses for more than two decades. Along with their award winning CRM software, Commence offers an array of value added services to their customers. Unlike low cost online CRM programs that are designed as one size fits all, Commence CRM is highly customizable without programming intervention. But it’s the consultative services (in the areas of marketing campaign management, effective lead generation, distribution and tracking and sales process management) that separates Commence CRM from competitive offerings and has enabled smaller businesses to significantly improve how they market, sell and provide service to their customers. To learn more visit the company’s website at www.commence.com.
Image “Small Business Marketing Cycle” by Intersection Consulting on Flickr under Creative Commons license.
If you are on the hunt for the best CRM for small business owners, then there is a good chance that you have already invested in a product that is just not working for you. Many people simply buy a top-rated CRM product that is made for large corporations and assume that they can tweak it to their needs, only to find out that this is not practical or is too expensive. You don’t want to have to work harder to adapt to a program; you want software that adapts to you, so that you can work smarter and make better use of your time.
We Have the Best CRM for Small Business Owners
Here at Commence, we are 100 percent confident in saying that we have the best CRM for small business owners, because that is exactly who it was designed for. Our software is made for the person who works long hours and often does the job of several people. We appreciate that you don’t have time to waste going in and out of different programs all day, so we have made a solution that has everything you need, to manage your customer relationships, marketing campaigns and even link with your accounting software.
Our CRM software integrates with your email and your QuickBooks, so when we say that you only need one program, we mean it. You shouldn’t have to spend your day rifling through different programs; choose software that was made specifically for your small business CRM needs.
If you are the owner or operator of a small business, you’ve probably wondered if you really need customer management software – after all, you’ve gotten this far by relying on your current system. Well, CRM software might be the missing ingredient to helping you grow your business, streamline your workflow, and making your hectic life a little bit easier.
The most important aspect of any business is your customers, and a CRM will help you manage your customers contact information so that there’s no searching for their phone numbers or email addresses, you have it all in one place. It also allows you to record information such as contact times and dates and any notes or other information you need to access.
Another major benefit of adopting a CRM is that it makes sharing information amongst your employees much easier. A CRM online allows for remote access at all hours, so that you and your employees can work from home, work at night, or just save yourselves the trip to the main office to retrieve data. A CRM is an investment that can seem intimidating to a lot of small business owners that don’t have any resources to waste on unnecessary items, however it will pay for itself within a matter of months, and your life and the life of your employees will be better for it.
Many people asking, “What is the best CRM software for small business?” really have no idea what qualities they should be looking for. If you have recently fulfilled your dream of becoming self-employed, you are probably feeling pretty overwhelmed. You were prepared and eager for the hard work, but there is so much to do that it is hard to keep organized. There is also a good chance that you are not quite ready to bring someone else on the payroll to alleviate some of your responsibilities. This means that you need software that will make your life easier, not more complicated.
If You Are Asking, “What is the Best CRM Software for Small Business?” Look No Further
If you ask colleagues, “What is the best CRM software for small business?” there is a good chance that someone has pointed you in the direction of Commence. There are a ton of reasons for this.
Unlike other CRM, Commence was truly designed with the small business owner in mind. We have thoughtfully made software that can be called a Jack-of-all-trades because it pretty much handles everything. Why have different programs that you have to go in and out of all day? Commence lets you integrate your QuickBooks and email, even if you are using Apple or a mixed environment. We have designed a CRM solution that truly allows you to get the most out of every minute of your day.
Most people shopping for small business CRM software are doing so to make better use of their time and leads while managing customers and other daily responsibilities. However, what many don’t know is that this type of software can actually save you money and decrease your risk of losing customers by ensuring consistent pricing.
What Does Inconsistent Pricing Have to Do With Small Business CRM Software?
If you are like many others, you have either lost money or customers due to pricing inconsistencies. This is extremely unfortunate considering it could have been avoided by using small business CRM software. When pricing gets messed up somehow, there are typically three results. These include:
- Overcharging – Even if you offer a refund on the overcharged amount that customer will always feel as though you were trying to rip them off.
- Wasted Time – The time wasted looking up prices and dealing with a problem should be spent better with customers.
- Priced too Low – Is it better to overcharge and offer a return or to undercharge and have to ask for more money? Neither is desirable and neither gives the customer a positive experience. If you ignore the wrong price, you lose money, if you ask for more money, you could lose a customer.
CRM software can allow you to flag customer names and watch for repeat occurrences too. The person with an item priced too low may have switched prices and done this several times in the past, and is taking advantage of your good customer service and generosity.
If you are like many others, you may know that Intuit Customer Manager would make your life easier, but you probably have a lot of questions regarding a replacement for this discontinued product. You want it to offer all the features you need, yet not so many frills that it becomes confusing to find your way around. It should be user-friendly and have the ability to grow with you. To answer the demand for such software, we offer QuickBooks Integration with our CRM software.
Understanding Your Intuit Customer Manager
Intuit customer manager software is designed to keep track of virtually every aspect of your business from accounts receivable and accounts payable to inventory and payroll. Our QuickBooks integration ensures data accuracy by easily integrating customer records. This reduces data entry and decreases the risk of error.
No training is required to use our software here at Commence. It is fully automated too, so you do not have to remember to synchronize nor do you have to be concerned about duplicate entries. If information gets inputted in one, it goes in the other.
What to look for in your CRM provider
When you are looking for a CRM there are a couple of things you want to be on the lookout for in the company you choose. First, find out the years of experience the company has in the software industry. You want to make sure you are getting a product that other people have liked and they have some experience giving you what you want. Make sure the company lets you know about the data security. If you are going to be storing valuable customer data you want to make sure your data is secured 24 hours a day, 7 days a week. The company you choose should also be able to grow with your business. The CRM system should make help you grow and you want to be able to expand as need be. Switching everything over again to a new system in the future will be a pain. You will also want to be able to work with your software provider so you are getting most out of your system.
Start shopping for your CRM today
Now that you know what you are looking for it’s time to start shopping for a CRM system. Visit Commence.com to learn more about what features you want for your business.
Image by opensourceway on Flickr, available under Creative Commons license.
Making sure your CRM system can grow with your business
Business leaders must look toward the future when they purchase a CRM system and you need to have that same philosophy of looking toward the future. A CRM designed for a small business might seem like the best idea now, but the whole point in investing in a system is to help your business grow so you want to make sure your system can grow with your business. Make sure that your system can perform at two to three times the amount of users you currently have. Even though you think you may not use many of the features that higher-end systems offer, you will find that those features are very useful to you in the future so you should get them now. You can even take advantage of them now as a small business to help your business grow more efficiently.
A partnership with your CRM system vendor
Do some research about the CRM company where you buy your CRM system software. Developing a partnership is beneficial so the system is implemented and you receive the maximum value. Professional training and assistance may be required and you want to make sure that you can get the help you need. Visit Commence.com for CRM options for your business.
Improved business with Online CRM software
The main benefit of Online CRM software is improved business. The online CRM can help improve your business in a number of different ways. First of all, the system helps improve your relationship with your customers, which will automatically help your business. Your customers are your lifeline and without them you wouldn’t even have a business so it is important to help improve your relationship with them and the CRM can help you do that. CRM systems are known to help you give your customers world class service. You can improve your sales process with the help of the software. It’s easy to stay organized and on top of everything to increase sales, thus increasing your customers and profits. The online CRM will also help generate reports for sales, marketing efforts and more so you can make sure to focus your attention on areas that need improving.
Start using Online CRM software today
When you use a web CRM or a hosted CRM solution you can immediately start using your online CRM software once you understand how to use the program. This will help you get started on improving your business and thus making the money spent on the CRM worth it. Visit Commence.com to learn more about your options today.