Is your CRM Online Secure?

Posted by CRM Resources on May 17, 2012 under Online CRM | Be the First to Comment

The platform for your CRM online

Learning more about the platform of your CRM online will allow you to make the best decision for your company. You can learn more about the security of the CRM system so you can feel confident that your company data will be secure. You will also want to know what kind of procedures are in place for power failures. You want to make sure you always have access to your data even in the event of a power failure. Since your CRM will be useful for so many things you definitely want to make sure that you will have access when you need it and your data is secure.

CRM online makes training easy

When your CRM is online training can be easier. When you purchase your CRM make sure to ask about training opportunities. Many of the training opportunities should be in the form of webinars so you can see exactly what the online CRM does and how it works. Online training will give you a more accurate view of what your CRM looks like and you can work along with your CRM at the same time. Visit Commence.com to learn about CRM training opportunities.

CRM Online Captures and Organizes Website Leads

Posted by CRM Resources on April 26, 2012 under Online CRM | Be the First to Comment

Easily capture leads by having your CRM Online

When you have your CRM online you can capture your leads easily. Be able to capture your leads from multiple sources which include your web site. Having an easy way to organize leads will ensure that they get to the proper sales person and can be contacted in a timely manner. Organize your leads based on pre-defined qualifications so you know which leads should be focused on and which leads should go to certain sales people. Once you make the sale you can also use the CRM to keep the customer account organized as well.

Using your mobile phone and your CRM online

One of the benefits of having CRM online software is being able to access it from your mobile phone. Having access on your mobile phone will allow you to have quick access to account and contact information and you can leverage your investment in your CRM software. You can increase productivity on the go and help enhance collaboration since everyone can have easy access. It’s also much easier to stay organized when you have access on your mobile phone or tablet. Visit Commence.com to learn more about your CRM being compatible with mobile phone and tablets.

CRM Online

Posted by CRM Resources on February 20, 2012 under Online CRM | Read the First Comment

Why you need your CRM online

If your CRM system is not online you need to have it online for a number of reasons. When you have your CRM online it is easy to install on your computers in the office because all you need is the Internet password. This saves money by not having to install software on every computer in your office. This way it’s easy for everyone that needs to access the CRM system to do so easily from whatever computer they have (like an Apple Mac) as well as at home and remotely. You can still set up privacy and permissions by having specific passwords and setting it up so that your employees can only see what they need to for their job description. With an online CRM, you can also get access on your mobile phone.

Use your CRM online to fix internal issues

With your CRM having logins for everyone in your company, you can use it to improve internal communications. If there is ever an issue that needs to be solved by multiple departments you can use the CRM to track it and assign trouble tickets to the appropriate people to get the problem solved quickly. Visit Commence.com to learn more about why you need a CRM online.

CRM

Posted by CRM Resources on January 12, 2012 under CRM Software Resources | Be the First to Comment

Why is it the best time to get a CRM?

CRM software has been around for a while but if you still haven’t jumped on it here is why you should now. With the advancements in this software it is a great tool to increase the productivity of your office. This software is even more affordable thanks to cloud computing. An online CRM system can be accessed from anywhere so you don’t need an expensive IT department to install the software on every machine in your company. Many CRM software systems will also work with your business as you grow, being able to expand and add different features.

Use a CRM to measure success

A CRM system can help you when it comes to areas of your business that need improving. You can generate reports for a number of departments, including sales and customer service. The reports can show you what’s been happening in your business and help you prepare for what is to come. There are built in reports you can already start using and then you can also create your own. Visit Commence.com learn more about the many features a CRM can help you with, including report generating.