1-877-266-6362
US
& Canada -
Business CRM
Streamlining Your Business is Our Business
For more than two decades Commence has enabled companies to leverage information resulting in improved business performance. An intuitive, flexible Business CRM software solution streamlines the front office business processes that directly impact sales execution and customer service.
The Business CRM is complemented by a set of “best practices” that ensure consistency in your marketing message, improve how you manage the sales process and facilitate the delivery of world-class customer service. With Commence CRM, you will maximize the lifetime value of every customer relationship.
See How Commence CRM Addresses Your Business Challenges
The Capture and Management
Of vital customer information
Improved Market Segmentation
What customers do we serve betterthan anyone else?
Building Brand Recognition
Generate more and better quality leads
A Clear Value Proposition
What value do we provide to ourcustomers better than our competitors?
Management of the Sales Cycle
Close more deals, increase profitability
Better Market Awareness
How will we profitably communicateand deliver value to our customers?
Delivery of World-Class Customer Service
Delight your customers and secure their loyalty
Increased Sales & Profitability
How will we convert all of this intonew customers?
One Central Database of All Customer Information
Anytime Access
Provide your staff with access to customer information anytime and anywhere
Use a PC or Apple Mac
Commence supports a mixed platform environment
E-Mail integration
Provide your staff with access to customer information anytime and anywhere
Mobile CRM
Manage customer data while away from the office
Integrate With QuickBooks
Eliminate mistakes and duplicate data entry
Drive More Business and Close More deals
Bulk E-mail Campaigns
Create targeted marketing programs that generate quality leads
Manage Leads
Rate and score leads based on pre-defined criteria
Sales Dashboard
Manage your pipeline and each stage of the sales cycle
Forecast & Reporting
Create real time reports on sales activity
Sales Analytics
View graphical analysis of buying patterns and trends
Improve Your Customer's Buying Experience
Ticket Management & Escalation
Capture service history for every customer
Use a PC or Apple Mac
Commence supports a mixed platform environment
Knowledgebase
E-mail quality responses to customer inquiries
Customer Portal
Provide customer self service
Project Management
Efficiently manage and report on every project
Benefits:
Award Winning Business CRM + Best Practices Is What Makes Commence Different
Commence CRM is a robust highly flexible customer management solution for the middle market. Commence offers customers the “Freedom of Choice” to deploy the CRM solution on premise or hosted ondemand via the cloud. What differentiates Commence CRM from other CRM solutions starts with an intuitive, friendly user interface that makes the product extremely easy to navigate and easy to use. The product’s modular design enables Commence customers to select only the CRM functionality they require for their business and offers a comprehensive suite of business software that includes, contact management, lead management, sales management, help desk, document management, project management and analytical reporting. Commence CRM also integrates with Microsoft Outlook for e-mail, calendar and task as well as integration with QuickBooks by Intuit and mobile devices such as the iphone, Blackberry, Android and Windows Mobile. The CRM software is also available on the Apple Mac.
Get Involved
Twitter
Facebook
Visit Our Blog