Commence provides seamless integration with popular e-mail clients including MS Outlook, Gmail, Yahoo, Lotus Notes and mail for the Apple Mac and if you have a mixed environment that's OK too.  With Commence you can utilize your current e-mail client to log incoming and outgoing e-mail correspondence directly to the account and contact record inside Commence CRM.  It’s quick and efficient and there is no learning curve for the end user.

If you have standardized on Microsoft Outlook, a plug-in component for your desktop is available and if you would like the ability to read, compose and log-email right within the CRM itself take a look at our premium e-mail service. There is nothing like it in the industry.

• Capture, track, log and manage e-mail correspondence
• Centralize e-mail with all customer data
• Read, compose and log e-mall directly within the CRM system (requires premium service at additional fee)

The video below illustrates the MS Outlook plugin and Premium Service.