For more than two decades Commence has enabled companies to leverage information resulting in improved business performance. An intuitive, flexible CRM software solution streamlines the front office business processes that directly impact sales execution and customer service.
The CRM software is complemented by a set of “best practices” that ensure consistency in your marketing message, improve how you manage the sales process and facilitate the delivery of world-class customer service. With Commence CRM, you will maximize the lifetime value of every customer relationship.









Provide your staff with access to customer information anytime and anywhere
Commence supports a mixed platform environment
Provide your staff with access to customer information anytime and anywhere
Manage customer data while away from the office
Eliminate mistakes and duplicate data entry
Create targeted marketing programs that generate quality leads
Rate and score leads based on pre-defined criteria
Manage your pipeline and each stage of the sales cycle
Create real time reports on sales activity
View graphical analysis of buying patterns and trends
Capture service history for every customer
Commence supports a mixed platform environment
E-mail quality responses to customer inquiries
Provide customer self service
Efficiently manage and report on every project
Commence CRM is a robust highly flexible customer management solution for the middle market. Commence offers customers the “Freedom of Choice” to deploy the CRM solution on premise or hosted ondemand via the cloud. What differentiates Commence CRM from other CRM solutions starts with an intuitive, friendly user interface that makes the product extremely easy to navigate and easy to use.