Commence Corporation to Offer Cloud Computing Option
Commence Corporation, a leading provider of customer relationship management (CRM) software solutions designed specifically for small- to mid-size businesses, today announced details of the new cloud computing edition of its award-winning CRM software. The new offering, planned for January 2010, will initially be deployed for the Amazon Web Service’s Elastic Compute Cloud (Amazon EC2) environment.
Amazon EC2 is a Web service that provides resizable computing capacity for the “cloud,” enabling users to increase or decrease capacity needed for applications within minutes. In the EC2 environment, Commence’s popular CRM software will be run on secure, shared servers; customers will not need a data center, additional office space, or a technology team. The service will be offered under a subscription model, enabling customers to pay only for the functionality they desire.
“We are excited to leverage Amazon’s EC2 cloud computing environment and take advantage of the increased scalability, high availability, reliability and disaster recovery options that it offers, ” commented Todd Pape, chief technology officer at Commence. “This approach enables us to offer a world-class solution to our customers at a fraction of the cost of implementation on their own. In addition, the service leverages Amazon’s global cloud data centers enabling Commence to further extend our service within Europe.”
Commence provides a central CRM database for capturing, managing and sharing vital customer information, while customers retain ownership of data and business processes. It can be tailored to fit different industries and business requirements and, with the cloud technology, there are no restrictions on customizability. Its adaptable, modular design allows users to select applications from a comprehensive suite of business CRM functions, including contact management, lead management, activity management, sales force automation, marketing and campaign management, quoting, project management and customer service.