Month: October 2012

Does Your Monthly Sales Forecast Keep Coming Up Short?

By CommenceCRM / October 26, 2012

Does your monthly Sales Forecast keep coming up short? Here is an easy way to fix it.

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Sales Question and Answer #16 – How to Handle Difficult Customers

By CommenceCRM / October 24, 2012

This is a Customer Management article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle Q.  How would you suggest I respond when a customer gets abusive and uses profanity with me? A. That’s a difficult call.  I have had only a couple of these experiences in my career.  Let me do a little…

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#1 Alternative to Salesforce.com

By CommenceCRM / October 23, 2012

Salesforce.com has done an excellent job in establishing themselves as a leading provider of CRM software. They have done it with a massive marketing and advertising campaign and a pretty good product, but this solution is not for everyone and small to mid-size enterprises continue to find it to be cumbersome and simply too expensive. The good news is that…

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Managing Customer Relationships Doesn’t Have to be a Chore

By CommenceCRM / October 19, 2012

Building quality customer relationships is critical to maximizing the lifetime value of your customers and with the right customer management software this doesn’t have to be a chore.

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Persistence Leads to Increased Sales Performance

By CommenceCRM / October 17, 2012

This is a best practice for sales people by guest poster Erica Bell. Now, you’re probably thinking you’ve heard this many times before – how being persistent while on a call or making a pitch can improve your results. However, this article isn’t just about being persistent; it isn’t enough to just keep trying. Continuing your sales efforts at the right time and…

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Are CRM Product Reviews Losing Credibility?

By CommenceCRM / October 15, 2012

Consumers looking to purchase specific products and services often turn to the internet to begin the process of gathering information about what’s available to them.  The internet is a wonderful, quick and efficient source of information, enabling you to hone in on specific products or services and visit individual company websites or read product reviews. While the amount of information…

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Thinking about Sales: It’s all about the Risk!

By CommenceCRM / October 10, 2012

Three strategies for reducing the risk in sales.

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Commence Offers Best in Class CRM Cloud Hosting Service

By CommenceCRM / October 8, 2012

Cloud Hosted CRM Selecting a cloud based CRM solution can be challenging. There are literally hundreds of options ranging from free open source programs to complex enterprise offerings.  While features and functions traditionally differentiate one product form another one of the most overlooked criteria when selecting these systems is the hosting component.  What’s even more perplexing is that fact that…

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Arm your Sales Team – It’s a War Out There

By CommenceCRM / October 5, 2012

Sales are the driving force of any business. With competition getting tougher and tougher it is imperative that you develop, train and coach your sales team to be the best they can be.  Experienced sales managers can train sales representatives to be better qualifiers and closers, but sales people need more than basic sales training to be successful.  They need…

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