Month: August 2013

How to get up when you’re down

By CommenceCRM / August 27, 2013

This is a best practice for sales people by Dave Kahle, author and leading sales educator. I’ve been pondering an email I recently received.  In it, the young sales person described his most pressing challenge:  The sales roller coaster.  When things go well, he’s up, emotionally, and when things don’t go well, he’s down.  The swings from up to down…

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Handling an “Entitlement” Mentality

By CommenceCRM / August 23, 2013

How do you deal a salesperson or new hire who thinks they deserve it all now, and are not willing to work hard for their pay?

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Should Your Company Use a Cloud-Based CRM App?

By CommenceCRM / August 15, 2013

Cloud computing is gaining acceptance in business, and CRM is no exception. Firms now operate in a mobile world where sales, customer service, and production teams may not be in the same geographic location. Individual employees often work from home or on the road, and it is common for many professionals to have a 24/7 workweek. Fortunately, a wealth of…

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7 Little Things You Can Do to Show Customers You Care

By CommenceCRM / August 5, 2013

It is much more costly to gain a new customer than it is to retain one you already have, and this can have huge implications on various business strategies.

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