Sales Leader’s Question: When to terminate?
by Dave Kahle
Question: Our business has been struggling for the last year or so. Several of my salespeople are just not producing. I’m not sure I can continue to work with them. When do I decide to terminate their employment? Answer: Wouldn’t it be nice if we didn’t have to ask this question? In an ideal world, everyone would succeed, and our biggest problem would be how to acknowledge the real heroes among a group of deserving colleagues. But it is not an ideal world, and every sales manager is, at some point, faced with this decision. At what point do you…
How CRM Helps Manufacturing Businesses Accelerate Their Marketing and Sales
by CommenceCRM
As a manufacturer, it can be tempting to ignore your need for customer relationship management software (CRM). After all, your focus is mostly on your supply chain, production, and distribution….
Improve Your Sales Outcomes by Using CRM Predictive Analytics
by CommenceCRM
Organizations typically utilize multiple sales tech software to bring in more customers. However, having more of these tools doesn’t necessarily equate to more products sold. Sometimes, the only thing that…
How a Well-Managed CRM Becomes a Supply Chain Manager’s Key to Success
by CommenceCRM
From procurement to logistics to distribution, it seems as though supply chain management (SCM) is separated entirely from customer interactions. In reality, customer-driven demand is what propels supply chain operations…
7 Essential Tools Every Project Manager Should Know About
by CommenceCRM
Project management is a lot like steering a ship – it’s crucial to know which direction to take and what tools are needed for a smooth sail. For every project,…
The lost art of saying “NO”
by Dave Kahle
It seems like more and more business people have lost the ability to say no. See if this experience doesn’t sound familiar. I had met with an individual, talked…
5 Benefits of Using Task Management Software
by CommenceCRM
Project organization becomes increasingly complicated as a business grows, but modern project management software makes collaboration easier than ever. Task management software allows you to manage workflows, monitor deadlines, track…
The Ultimate Business Survival Skill
by Dave Kahle
Change We’re living in incredibly turbulent times. Despite newspaper headlines proclaiming growing employment and an expanding economy, many business people admit to a pervasive feeling of uncertainty and confusion about…
The Difference Between Customer Segments and Customer Archetypes
by CommenceCRM
One major challenge marketing and sales teams face is how to organize the information they collect from consumers or end-users. As they review existing customer research, they may be overwhelmed…
Shattering the Myths About Social CRM
by CommenceCRM
Since the rise of the digital age, more and more ‘social customers’ are emerging everyday. These powerful social customers are composed of the 3.8 billion people actively participating on social…
How to Use CRM to Follow Up with Your Investment Leads
by CommenceCRM
Customer relationship management (CRM) software puts clients at the center of every business. With CRM, your business can perform a number of critical functions: leverage the cloud, collect and analyze…