How CRM Can Help in Strengthening Customer Loyalty

by CommenceCRM

An old sales adage suggests that 80% of your company’s profits come from 20% of your customers. This might be an overused pair of numbers, but it still tells the…

7 Signs You Need a New CRM

by CommenceCRM

An effective customer relationship management (CRM) system resolves a lot of growth pains for every business. CRMs store and manage information, automate business processes, and assist in maintaining client relationships…

3 CRM Implementation Failures and What We Can Learn from Them

by CommenceCRM

In 2017, CIO magazine reported that one-third of all customer relationship management (CRM) projects fail. Edinger Consulting Group founder and Harvard Business Review blogger Scott Edinger, on the other hand,…

What Is the Best Way to Implement Change In an Organization?

by CommenceCRM

Organizational change is defined as how an organization changes from one state of affairs to another. These changes are caused by changes in an environment and require a response by…

What Are the 3 Methods of Customer Profiling?

by CommenceCRM

When creating a strategy for your business, it’s important to engage in customer profiling first. Customer profiling paints a picture of who your customers are and what they need. By…

How to Qualify and Categorize Leads

by CommenceCRM

Pitching blindly is a habit that separates novice salespeople from top sales performers. An inexperienced salesperson would often pitch to a prospect without making an effort to understand them first,…

5 Indispensable Skills Needed to Be a Successful Sales Operations Manager

by CommenceCRM

Sales operations managers are responsible for supervising a team of salespeople in a company. Their job is to systemize the sales process, which will allow the sales specialists to work…

Five Benefits of Pipeline Management

by CommenceCRM

When running a business, it is crucial to incorporate competitive tools and strategies into your sales process. While your business may employ a skilled sales team, it is important to…

Commence CRM brings focus to Account Management

by CommenceCRM

The latest release of CommenceCRM includes key enhancements to the Accounts application. Users will see improvements in form performance giving you quicker access to a broad view of your activities…

Why Is CRM One of the Most Powerful Customer Retention Tools

by CommenceCRM

Customer retention is a key aspect that all businesses should strive for, and yet not enough understand just how important it is to foster relationships with long-term buyers. Too many…

Best Strategies For Improving Sales Rep Performance

by CommenceCRM

Your business is made by your product, team, and service, but without a high-functioning sales team, you will find yourselves without a single customer or client to enjoy what you…

How to Persuade Your Team to Adopt New Technologies Like CRM

by CommenceCRM

Modern technologies help businesses streamline everyday operations, but not all employees are receptive to change. If even one employee is unable to use the new platform or software, your business…

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