Social CRM

Social CRM

Social Networking in your CRM

Social networking has become a highly effective vehicle for building brand recognition. Twitter, Facebook and LinkedIn have changed the way businesses interact with other organizations, communities and individuals and now Commence CRM is changing the way people communicate internally with a unique social tool called “Conversations”.

Conversations, is a Twitter-like feature that provides real time collaboration with internal staff. Create groups of people or followers, send messages with instant alerts and interact real time using Commence CRM. It’s perfect for connecting with departmental staff or people that work in remote or home offices that can be difficult to contact. “Conversations” along with seamless integration with LinkedIn and Google Maps enables you to use Commence CRM for both internal and external social networking.

CONVERSATIONS DISPLAYED ON YOUR COMMENCE CRM DASHBOARD

mobile-crm
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Establish specific groups of followers or people you wish to follow

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Instant “Alerts” inform you that you have new messages

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Improve internal communication and collaboration with internal staff.

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Begin a dialogue and get immediate responses from people working internally or remotely.

Benefits:

CRM is not only about improving internal business processes. Commence CRM takes your business to a whole new level by enabling you to reach outside your business and interact with people, other organizations and communities using social networking sites. The Conversations feature offers a unique vehicle for improved communication and collaboration with your internal staff and provides you with an exceptional return on your investment.

Commence CRM:

All Features
overview

Overview

dashboard

Dashboard

management

Account & Contact Management

sales-opportunity

Sales & Opportunity

lead-management

Lead Management

marketing

Marketing

customer-support

Customer Support

customer-portal

Customer Portal

project-management

Project Management

e-mail-integration

E-Mail Integration

reporting-analytics

Reporting & Analytics

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Apple Mac

quickbooks-integration

QuickBooks Integration

platform-features

Platform Features

mobile-crm

Mobile CRM

social-crm

Social CRM