CRM at its Best – Your Business at its Best

Simple, Powerful & AffordableCommence CRM software offers a unique blend of functionality and customizability that rivals enterprise systems costing much more. Coupled with a robust suite of applications for sales, marketing, customer service and project management is the ability to efficiently tailor the product without programmer expertise.

Sales and Opportunity Management

A robust sales management solution for capturing and qualifying leads and improving sales execution. Measure sales effectiveness and efficiency, sales rep activity and performance, manage the sales pipeline and sales quota attainment. Powerful sales reporting and analytics will provide a graphical snapshot of your business.

Marketing Campaign Management

A built in marketing solution provides you with the ability to filter and create specific marketing lists, build and store marketing templates, create drip marketing campaigns, generate bulk e-mails or create labels for direct mail. Use e-mail, social media and the web to target the right customers, build brand recognition and drive more business with automated marketing programs.

Customer Service and Support

This help desk solution includes ticket management, ticket escalation and maintains the details of all interactions with customers. A built in Knowledgebase and Frequently Asked Questions (FAQ) feature enables your staff to respond quickly and efficiently to all customer inquiries. A self-service customer portal provides customers with the ability to securely review the Knowledgebase and FAQ sections or submit a service ticket if they are unable to find an answer to their question.

Project Management

It’s unusual to find a CRM system with an integrated Project Management solution, but Commence CRM’s got it. This project management software will allow you to plan, organize and manage task, resources, budgeted hours and time slips. The project details are stored along with the account information and is accessible to all authorize personnel. Commence CRM’s project management lets you stay on track and on budget.

E-Mail Integration

Integration of e-mail with your CRM software is paramount to insuring proper communication between your customers and your staff. Commence CRM has been designed to integrate with MS Outlook, Gmail, and other e-mail solutions such as Yahoo, Go Daddy and others. All e-mail correspondence sent or received can be attached directly to the account and contact records. For customers using MS Outlook, Commence CRM will can also integrate calendars, contacts and to do’s.
Quickly log E-Mails into Commence CRM with a single click:
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Each message will be stored under the appropriate account and contact record. It’s that easy.
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Mobile CRM

Need access to your customer data anytime, anywhere and from any device? Commence CRM has got you covered. Because Commence CRM is cloud and browser based you have access to your data 24/7 via an internet or Wi Fi connection and best of all there is no data synchronization to worry about. Mobile access is also included at no additional cost with every product edition.

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CRM Comparison

For more than two decades thousands of small to mid-size businesses have relied on Commence software to organize and better manage customer data, generate new business, improve sales efficiency and provide high quality customer service. Commence is a “Trusted Name in CRM? software.

See how Commence CRM can help you to become a more efficient sales and service organization and how we stack up to the competition.

1
20 Years of Business Relationships. Commence is the Most Trusted Name in CRM? Servicing 35 industries in 22 countries.
2
Technology Leadership. Award Winning CRM Software – Hosted or On Premise and accessible via Apple Mac or PC.
3
A Complete CRM Solution More than contact management and sales. email marketing, help desk (ticketing) project management, marketing campaigns Outlook and QuickBooks integration.
4
Work Offline When Needed Full access to vital prospect and customer data while away from the office. Integration with
popular Mobile devices.
5
Value & ROI Easy to use affordable CRM software that has delivered double digit growth for our customers. Ask them and see for yourself.
6
Best Practices We don’t just sell CRM software. Commence is committed to helping you implement “Best Practice? for sales execution and customer service that result in improved business performance.

CRM at its Best – Your Business at its Best


Simple, Powerful & Affordable
Commence CRM software offers a unique blend of functionality and customizability that rivals enterprise systems costing much more. Coupled with a robust suite of applications for sales, marketing, customer service and project management is the ability to quickly and efficiently tailor the product without programmer expertise. This top rated CRM solution is used by businesses around the world and is supported by a company with more than two decades of industry experience.

Sales and Opportunity Management


A robust sales management solution for capturing and qualifying leads and improving sales execution. Measure sales effectiveness and efficiency, sales rep activity and performance, manage the sales pipeline and sales quota attainment. Powerful sales reporting and analytics will provide a graphical snapshot of your business.

Marketing Campaign Management


A built in marketing solution provides you with the ability you to filter and create specific marketing lists, build and store marketing templates, create drip marketing campaigns, generate bulk e-mails or create labels for direct mail. Use e-mail, social media and the web to target the right customers, build brand recognition and drive more business with automated marketing programs.

Customer Service and Support


Commence CRM will provide you with the tools to provide best in class customer service. This helps desk solution includes ticket management, ticket escalation and maintains the details of all interactions with customers. A built in Knowledgebase and Frequently Asked Questions (FAQ) feature enables you staff to respond quickly and efficiently to all customer inquiries. A self-service customer portal provides customers with the ability to securely review the Knowledgebase and FAQ sections or submit a service ticket if they are unable to find an answer to their question.

Project Management


It’s unusual to find a CRM system with an integrated Project Management solution, but Commence CRM’s got it. This project management software will allow you to plan, organize and manage task, resources, budgeted hours and time slips. The project details are stored along with the account information and is accessible to all authorize personnel. Commence CRM’s project management lets you stay on track and on budget.

E-Mail Integration

Integration of e-mail with your CRM software is paramount to insuring proper communication between your customers and your staff. Commence CRM has been designed to integrate with MS Outlook, Gmail, and other e-mail solutions such as Yahoo, Go Daddy and others. All e-mail correspondence sent or received can be attached directly to the account and contact records. For customers using MS Outlook, Commence CRM will can also integrate calendars, contacts and to do’s.
screen1-300x132

Each message will be stored under the appropriate account and contact record. It’s that easy.
screen2

Mobile CRM

Need access to your customer data anytime, anywhere and from any device? Commence CRM has got you covered. Because Commence CRM is cloud and browser based you have access to your data 24/7 via an internet or Wi Fi connection and best of all there is no data synchronization to worry about. Mobile access is also included at no additional cost with every product edition.

ProductPG_MobileTabPC