I am not sure there is a more competitive sector of the computer software industry than CRM.  It’s certainly a buyer’s market with several hundred product offerings ranging from free to a few hundred dollars per user per month. It’s also become a changing landscape where many solution providers who have been unable to find a way to profitably market, sell and service potential customers now offer their product for free over the internet.  For small businesses this is great news. Because they have limited requirements most of these free or low-cost products are simply good enough for what they wish to use them for which is primarily maintain a database of companies, contacts, notes and activities.

Mid-size organizations, however, that want to use CRM software to improve how they market, sell and provide service to their customers are not as fortunate.  CRM solutions that provide this level of functionality have traditionally been expensive and hard to use, leaving them with few if any alternatives.

One company has broken the barrier here and has targeted mid-size companies with a solution that’s functionally rich, affordable, and easy to use. That company is Commence, manufacturers of Commence CRM.

Commence CRM has differentiated itself via the introduction of a comprehensive solution for Sales, Marketing and a Customer Service Ticketing system that also includes a Knowledgebase, FAQ and a Customer Portal.  In addition, Commence CRM is one of the few solutions that offers an integrated Project Management system with a Gantt Chart for managing projects from start to closure.  Commence is an all-in-one solution with a level of functionality that has only been available from enterprise level products costing much, much more.  The product however is modular in design which allows customers to select only those applications they need today, while providingng them with a growth path for tomorrow.

Commence also offers an array of professional services focused on helping businesses improve sales execution and lead generation. The lead generation service introduced in January 2023, is fully integrated into the CRM software. As new leads become qualified, they are automatically logged into the CRM system where they can be nurtured and managed.

Commence Corporation has been providing CRM software and application development services for more than two decades. The company’s CRM software is ideal for businesses of 10 to 100 users and has been highly rated by industry analysts. To learn more about Commence CRM visit commence.com