From Hosted CRM to Cloud Based CRM

Posted by Commence on April 5, 2011 under CEO Corner | 2 Comments to Read

“Customers who thought they had a handle around the different deployment models of CRM software have been thrown another curve ball” says Larry Caretsky, president of Commence Corporation.  “Today everyone’s talking about cloud based CRM software and most companies are not quite certain what this means.”  There are so many terms being bantered about the industry such as desktop CRM, on premise CRM, hybrid CRM, hosted CRM, online CRM, web based CRM and now cloud based CRM that it’s no wonder customers are confused.   So what exactly is cloud CRM?

Cloud based CRM is simply the next generation of hosting, whereby the CRM provider manages the back end operations of your CRM system. The difference with cloud based computing vs. the standard hosting & management service is that it is more flexible in terms of system and server resources.  Let’s say for example that you need additional storage or have an unusually high volume of activity on your system.  With cloud computing and CRM software, the cloud based servers are able to immediately respond to demand adding capabilities or reducing capabilities based on your real time requirements.  A hosted solution would require you to inform the service provider of the additional requirements or changes ahead of time, so that the system could be updated by the IT services team.

Commence Corporation offers several different deployment models for their top rated  CRM software.  The CRM solution may be deployed on-premise, hosted by Commence Corporation’s professional staff, or operated as cloud CRM solutions.  To learn more about Commence CRM software visit the company’s web site at www.commence.com.

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  • From Hosted CRM to Cloud Based CRM » Commence CRM Blog – _Hosted UniverseThe reference for the cloud said,

    [...] From Hosted CRM to Cloud Based CRM » Commence CRM Blog [...]

  • Cloud CRM Vendors – Not For Beginners » Commence CRM Blog said,

    [...] Cloud computing is all about providing shared configurable computer resources such as servers, applications, storage and other computer related services. Similar to application software hosting, cloud computing is a service, but with several very important differences. Cloud computing enables a customer to scale their computing requirements upward and downward often without vendor intervention, share virtual resources in a multi-tenant environment, access data anytime and anywhere via a PC, tablet or mobile device and pay only for the computer processing and resources utilized. Unlike a hosting service tied to a specific server or servers, with cloud computing the access to computer resources can in effect be limitless. [...]

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