CRM Sales Process
As an executive of a CRM software company, I get to interact with hundreds of small to midsize businesses across many industries. Some are very successful while others are challenged by a lack of finances and experienced resources. My company’s primary focus is helping these businesses automate sales and marketing. It is a difficult challenge as we often find that…
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Businesses have had different experiences with CRM software. Some have done rather well and realized a significant improvement in how they manage customer relationships while others have struggled and say that CRM has just not worked for them. Those that have had a good experience indicate that they have used CRM to automate the internal business processes that impact how…
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It doesn’t matter how we feel about the customer. What does matter is how the customer feels about us.
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This three step approach will help you to determine what CRM solution you should be looking for in just minutes.
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Small to mid-size businesses often struggle to automate their internal business processes and tend to use workarounds rather than automate workflow. Workflow can be viewed as a series of steps that are required to complete a task from initiation to completion. These tasks can be found throughout an organization from administration and sales down to the shipping department, and can…
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TINTON FALLS, N.J. /MMD Newswire/ April 14, 2011 –- Commence Corporation a leading provider of Customer Relationship Management Software was recently highlighted in the FEDA News & Views March/April magazine about the merits of automating the sales process for improved sales execution. Managing editor Stacy Ward, interviewed Commence CEO, Larry Caretsky about the company’s experience and work in this area. Caretsky expressed…
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