Customer Management Software

Commence CRM – The Best Choice for Small to Mid-Size Businesses

By CommenceCRM / February 20, 2013

Competition in the online CRM software sector is intense and growing as more players seem to enter the space every day. While companies like Microsoft Dynamics CRM and Salesforce.com CRM are mainstream players that are trying to be all things to all people, several other CRM software providers are now challenging these companies with similar offerings that have been designed…

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Sales Question and Answer #16 – How to Handle Difficult Customers

By CommenceCRM / October 24, 2012

This is a Customer Management article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle Q.  How would you suggest I respond when a customer gets abusive and uses profanity with me? A. That’s a difficult call.  I have had only a couple of these experiences in my career.  Let me do a little…

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#1 Alternative to Salesforce.com

By CommenceCRM / October 23, 2012

Salesforce.com has done an excellent job in establishing themselves as a leading provider of CRM software. They have done it with a massive marketing and advertising campaign and a pretty good product, but this solution is not for everyone and small to mid-size enterprises continue to find it to be cumbersome and simply too expensive. The good news is that…

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Managing Customer Relationships Doesn’t Have to be a Chore

By CommenceCRM / October 19, 2012

Building quality customer relationships is critical to maximizing the lifetime value of your customers and with the right customer management software this doesn’t have to be a chore.

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Sales Best Practice #3 – Has an excellent working relationship with the boss

By CommenceCRM / April 11, 2012

A best practice for sales people by guest poster Dave Kahle, author and leading sales educator. By Dave Kahle The best salespeople understand that their company has assembled a collection of resources into which they can tap in order to further their sales success.  One such resource is your sales manager. Now, I understand that the quality of sales managers…

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Commence CRM Scores Big with Account Rating System

By CommenceCRM / September 23, 2011

Commence Corporation, a leading provider of on-premise and cloud based CRM software is winning new business by demonstrating that all CRM systems are not alike.   Designed specifically for mid-size companies and small enterprises Commence takes CRM software to a whole new level offering several unique features that have proven to offer exceptional value to Commence customers. Account Rating The first…

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Don’t Make a CRM Buying Mistake : 7 Points to Consider Before Selecting Your CRM Solution

By CommenceCRM / January 20, 2010

Get this free Business to Business (B2b) report about how to choose the right business CRM solution for your needs.

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