Sales Personal Relationships

4 Ways to Show Your Customers you Care

Protecting Your Good Accounts from the Competition

By Dave Kahle / December 8, 2017

Four proven strategies that will help you prevent your hard-earned business from disappearing into the hands of price cutting competition.

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The sales conversation is changing—have you kept up?

By CommenceCRM / August 21, 2014

By Michael Boyette Are you having the same old, same old conversations with customers and prospects? Ones that start like these: Tell me about your business Let me tell you about my product Just checking in  How’s it going? Not much; what’s new with you? These are antiquated conversation openers that go back to the days when customers brought in…

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Social CRM: Reaching Out to Customers through Social Media

By CommenceCRM / November 8, 2013

Social sites like Twitter and Facebook along with other industry blogs can play a significant role in driving potential buyers to your site or away from it.

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Best Practice #31 – Makes it a practice to expand the customer relationship by bringing customers to our facility

By CommenceCRM / July 15, 2013

By Dave Kahle Every now and then I encounter a salesperson who believes that it is to his advantage to have all the calls and requests from the customer go to him personally. Picture a salesperson with his arms wide open, trying to encircle and control every relationship with the customer, every communication, and every transaction. Salespeople with this mentality…

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Top Tips for Using Social Media to Enhance Your Reputation

By CommenceCRM / May 7, 2013

Did you catch that Clydesdales commercial during the 2013 Super Bowl? Budweiser had just a bit of an audience that day, yes? Now – think back. How did it end? How many names did they collect? What’s the last action you can do to be a tiny part of this masterful piece of marketing? If you can get your audience…

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Commence Corporation celebrates Take Your Child to Work Day

By CommenceCRM / April 30, 2013

Take Your Child to Work Day is gaining momentum in the state of New Jersey and provides an opportunity for children to experience what mom and dad do in their careers while the kids are busy at school. It’s a fun time for all and helps build a bond between staff members and their children. Commence Corporation supported this initiative…

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Sales Question and Answer #22 – Does dress matter?

By CommenceCRM / April 24, 2013

This is a Sales Question and Answer article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. Q. What are your views on dress? Does it matter? A. Sure it matters. Everything that you say and do matters. Dress can be a powerful part of your persona. On one hand, how you dress…

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Thinking about Sales: Your Most Powerful Sales Tool

By CommenceCRM / June 4, 2012

This is a Sales Best Practices article from guest poster Dave Kahle, author and leading sales educator. Image by Rich Nacmias on Flickr under Creative Commons license. Article By Dave Kahle Did you enjoy what you had for dinner last night? You are probably wondering what that question has to do with sales.  Bear with me a moment, and answer the…

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Sales Question and Answer #11

By CommenceCRM / May 22, 2012

Suppliers to the automotive industry do not accept price increases unless they have zero alternatives. How do we handle this?

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Sales Best Practice #1 – Has a strict code of ethics that governs his/her behavior on the job

By CommenceCRM / February 17, 2012

In the daily working environment for a salesperson, every day there is, in some way, an opportunity to take an ethical shortcut.

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