Sales Training Resources

Raise the bar to reach your goal | Kahle Wisdom

Are You Hindered by Formerly Effective Sales Policies?

By Dave Kahle / February 28, 2018

Your customers expect previously outstanding levels of service and quality from every supplier. What was sufficient a few years ago is still necessary today, but no longer sufficient.

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The Five Most Common Mistakes Salespeople Make – Part Five

By Dave Kahle / February 23, 2015

Over the decades that I’ve been involved in sales, I’ve worked with tens of thousands of sales people. Certain negative tendencies — mistakes that sales people make — keep surfacing. Here is number five of my top five. See to what degree you (or your sales force) may be guilty of them. Mistake Number Five: No investment in themselves. Here’s…

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Sales Tips – Learning from Failure

By CommenceCRM / May 8, 2014

By Dave Kahle Remember John Delorean? He was the superstar General Motors executive who started the Delorean Motor Company. When the company began to falter, he was arrested and charged with complicity in a drug deal that some speculated was an attempt to raise money to prop up the company. All of this was big news in Detroit, where I…

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Sales Best Practice: Skilled at dealing with adversity and failure

By CommenceCRM / April 9, 2014

A best practice for sales people by Dave Kahle, author and leading sales educator. By Dave Kahle Every now and then, I run across an idea which makes a significant impact on me. One such was the idea (I wish I could remember who first said it) that the surest indicator of success was the ability to deal effectively with…

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Sales Question and Answer #25 – How much time and money should I spend on my own education?

By CommenceCRM / July 23, 2013

This is a Sales Question and Answer article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. Q.   I’ve read your ideas about the need to invest in developing myself. Can you quantify that? How much time and money should I spend on my own education? A.  Now that‘s a question I’m rarely…

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Customers Realize Maximum Value with CRM Video Training

By CommenceCRM / March 15, 2013

Commence On-Demand, the popular online CRM software for small to mid-size businesses, is helping customers realize a rapid return on their investment through the use of video training.  “We know our customers are busy and may not have the time to schedule formal training sessions” says Flo Viau, a senior member of Commence Corporation’s professional services team, “so we are…

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Sales Question and Answer #20 – Is Being Yourself a Sales Strategy?

By CommenceCRM / March 4, 2013

When it comes to what it means to “be yourself,” I can make a good case that it means your values, beliefs and world view – the deeper layers.

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