Social Conversations
By Michael Boyette Are you having the same old, same old conversations with customers and prospects? Ones that start like these: Tell me about your business Let me tell you about my product Just checking in How’s it going? Not much; what’s new with you? These are antiquated conversation openers that go back to the days when customers brought in…
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Here are a few proven ways to build rapport with anyone.
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Social media tools are an integral part of virtually all professional CRM solutions. But many businesses are missing out on an incredibly powerful marketing tool by forgetting to make customer communication on social media a two-way street.
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Commence Corporation is a CRM software solution provider that has continued to invest in their product by introducing new features and enhancements year after year. This latest one called “Conversations” is an instant messaging tool that is built right within the CRM software. It’s a handy application that complements e-mail and your telephone, and is used to communicate with internal…
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Customer relationship management is a delicate balance of responding without seeming defensive. Here are important aspects of an effective Twitter strategy.
Read More At Commence we value our customer relationships. “Relationships, not technologies, are what make CRM strategies successful. They connect people and get work done, deliver value, solve problems and gain insight into how better to serve customers in the future.” Louis Columbus, Forbes.com Our goal is to help you get the most value from our CRM solutions. How do you do…
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